Type it once. We’ll catch it.
Comment on our live or video post like this. Try it below and see exactly what we’d record. Nothing is sent from here.
From your couch to your door.
Eight steps. The first three happen around our live, the rest happen on your invoice link, and we haul it home from abroad.
- 1
Request your deposit invoice
Use Request my invoice on this page and pick ₱1,000 or more. We add the centavos and show you the exact amount to send, like ₱1,000.37. One deposit covers the whole day.
- 2
Comment “mine” and the item code
On our live or video post, with the exact deposit amount from your invoice. Comment once only. We don’t reply on the comment; your invoice tells you everything.
- 3
Get your invoice link
We message it to you the night after every live. Need it sooner? Message our Page and choose Get my invoice.
- 4
Pay within 24 hours
Send the exact amount, centavos included. Your deposit is already deducted. Every payment you send updates the same invoice. No COD.
- 5
Upload your receipt
Right on your invoice link. A receipt or screenshot is required. Your invoice shows when your deposit or payment is acknowledged, which happens after payment verification, so give us a little time.
- 6
We haul it from abroad to the PH
Your items are collected in Bangkok for about 2–3 weeks, then sent home together by air cargo, which takes about 1 week.
- 7
Once it lands, we check and pack
We check every item and pack your parcel, which takes 3–5 days. You get a photo of your actual items.
- 8
We ship to your address
Pay your shipping fee on your invoice link and we ship to your address: J&T locally, or DHL, FedEx or UPS international. Your tracking number appears on your link.
A mine is final. We don’t accept cancellations, so please mine only what you’ll pay for.
Where we’re shopping.
Every live tells you the country and when to expect your parcel. Follow our Page so you never miss a departure.
Bangkok Thailand
Next liveVietnam
Watch the PageMore soon
Follow usDates and cities are announced on our Facebook Page. Arrival times are estimates, and the next-live details on this page are samples for this preview.
One invoice. One link. Zero guessing.
Request your deposit invoice here. You get a link with the exact amount to send, and it keeps updating as you pay.
Already requested? Find my invoice
- Your invoice link is sent the night after every live.
- Every payment you send updates the same invoice, deposit included.
- Your invoice shows when your deposit is acknowledged, after payment verification.
- Upload your receipt on the page. No more digging through Messenger.
- Deposit
- Paid
- Hauling
- Packed
- Shipped
Deposits and payments show as acknowledged once we verify them. This invoice updates with every payment you send.
Questions, answered.
I commented and sent my deposit. What’s next?
Nothing to do. We don’t reply on mine comments. Your invoice link is sent the night after every live, and it shows when your deposit is acknowledged, which happens after payment verification.
The live ended and I have no invoice link.
Invoices go out the night after every live. If yours hasn’t arrived, message our Page and choose Get my invoice, or use Find my invoice on this page with your deposit amount and Facebook name.
How much is the deposit?
₱1,000 and above. When you request your invoice we add the centavos, for example ₱1,000.37. Send that exact amount and write it in your mine comment.
Do I deposit every time I mine?
No. One deposit covers the whole day, across all our lives and posts. Your invoice already deducts it, so you just pay the Amount to Pay. Every payment you send updates the same invoice.
Can I cancel a mine?
Sorry, no. Every mine is final, so please mine only what you’ll pay for.
How long do I have to pay?
24 hours from the time we send your invoice.
What if an item is sold out at the store?
It won’t be on your invoice, and you won’t be charged for it. Ask for a refund, or use your deposit on other items.
How long until I get my items?
We collect your items in Bangkok for about 2–3 weeks, then send them home by air cargo, which takes about 1 week. Checking and packing takes 3–5 days, then we ship to your address. These are estimates.
When does my deposit show as acknowledged?
On your invoice, after payment verification. Verification takes a little while, and the same invoice updates with every payment you send.
Can I pay shipping on delivery?
No. Items and shipping are paid in advance, so you won’t pay the rider anything.
I mined on different days. One shipping fee?
Yes. We combine your orders into one parcel. Please wait for our packing team to confirm.
Why the centavos?
They help us match your payment to your order quickly, so you get confirmed faster.
Two friends, one rule: be clear.
StarShop is run by two friends who shop live from abroad for buyers back home. We say the rules plainly, record every mine, and keep your invoice in one place.
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